I want to place a hold on an item that is checked out, or that another library in the system has. How do I do place a hold on such an item?

You can place holds while at the library or while using the library’s online catalog (accessible online at: https://wlso.ent.sirsi.net/client/en_US/westfield/).

• When you’ve found the item on our library’s web catalog, click on the words Place Hold.
• After this, a login screen will appear. You will need to type in the entire number from the back of your library card under the words Library Card Number. DO NOT TYPE IN SPACES OR DASHES IN YOUR LIBRARY CARD NUMBER. Next to your library card number, type in your PIN. Your PIN is the last four digits of your phone number.
• Click on Login. A Place a Hold screen will appear. Please check to see that Westfield is the pickup location.
• Click on Submit Hold (Note: If you get a message saying your attempt has been unsuccessful, please check to make sure you typed in the correct numbers. If you’ve typed in the correct numbers, but are still getting an unsuccessful message, you may not have a PIN number, please contact the library at 608-296-2544 to set one up).
• You will receive a notice in the mail when the item arrives at the library for you.